Shipping Policy
Thank you for shopping at Rove! We are committed to delivering your orders quickly and efficiently. Below you will find the details of our shipping policy.
Shipping Methods
We offer several shipping options to meet your needs:
- Standard Shipping:
Delivery within 4-7 business days. Free shipping on orders over $50. For orders below $50, a flat rate of $5.99 applies. - Expedited Shipping:
Delivery within 2-3 business days. A flat fee of $12.99 applies to all expedited orders. - Next-Day Shipping:
For orders placed before 1 PM (EST), next-day shipping is available for $24.99.
International Shipping
We ship internationally to selected countries. Shipping times and costs will vary based on the destination:
- International Standard Shipping:
Delivery within 10-20 business days. Shipping fees will be calculated at checkout, based on your country and the total weight of your order.
Please note that the recipient is responsible for any additional taxes, duties, or customs fees that may be incurred.
Order Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking Your Order
We provide tracking information for all orders. You will receive a shipping confirmation email with your tracking number once your order has been dispatched. Use this number to monitor your shipmentâs progress.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some regions may have additional restrictions. If we are unable to ship to your location, you will be notified during checkout.
Delayed or Lost Packages
If your package is delayed beyond the expected delivery time or appears to be lost, please contact us at [email protected]. We will work with the shipping carrier to resolve the issue promptly.
Changing Shipping Address
Once your order has been placed, changes to the shipping address may not be possible. If you need to make an update, please contact us immediately. We will do our best to accommodate changes before the order is shipped.
Return to Sender
If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for the re-shipping costs.
Updates to Shipping Policy
Rove reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page, with the effective date indicated at the top.
Contact Us
For any questions or concerns regarding shipping, feel free to contact us:
Email: [email protected]
Phone: +1 (800) 987-6543
Thank you for shopping with Rove! We appreciate your business and strive to provide the best possible service.